Thunderbird “Save All” Attachments Error Solution

October 22nd, 2014 | 2 Comments |

There’s nothing more frustrating to me than trying to use something that is supposed to work, yet, it doesn’t. It’s like getting into a brand new Chevy Truck, cranking the engine, putting it into drive and then hitting the gas….and it goes backwards.

Well, I’ve encountered this while using Mozilla’s Thunderbird as my mail client. The issue I’m having is with the “Save All” button when trying to save multiple attachments.

 

The Issue with the “Save All” attachments button

So here’s the issue, when I receive an email with one attachment, I can click the save button in the bottom right corner and BAM, it saves the attachment. No problems!

However, when I receive an email with multiple attachments and click on the “Save All” button, it opens a window asking me to select the folder to save the attachments to. Normal, right? Well, when I select the folder and click on the button that reads “Select Folder,” it creates an error that reads “Unable to save the attachment. Please check your file name and try again later.”

Thunderbird Save All attachments error

So, for the last few weeks, I had been selecting “Open All” and then saving the attachments from there, one at a time. Sucky!

The Solution for the “Save All” error

I’ve found a solution. Well, at least until Thunderbird sends out an update to fix this cool little bug. Here’s the solution….

When you click on the “Save All” button, a box will open asking you to select a folder. Select the folder you wish to save the attachments to. When you do this, it will add that folders name into the input field in the window. Simply delete the folders name and click “select folder.”

Done! It should save all of your attachments to that folder.

Again, just an easy fix for a bug which will hopefully be taken care of in the next Thunderbird update!

2 Comments »

  1.  Comment by JK — February 8, 2015 @ 5:28 pm

    First time ever I tried to save multiple attachments as one “save all”; didn’t work. Spent hours on it to no avail, then found this article. Makes no sense but it works. Thanks for posting!

  2.  Comment by Kristi — February 4, 2016 @ 6:34 am

    THANK YOU. This Tbird function was crippled years ago; at the time I searched for a workaround and finally gave up. Today a Facebook group is discussing email programs — I said I like Tbird except for this one failing, and since I hadn’t looked for a solution in years, thought I’d give it another try. I found this page — and your workaround works! I’m a freelance editor, receiving multiple attachments all the time, and this is a big time-saver for me. A thousand thanks!

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